Do you have a Tabnine Pro subscription?
Step 1
What email did you use to sign up & sign in?
Make sure it is your team's admin email (not necessarily billing email)
Step 2
Signed in as a team member and not shown as Teams?
Make sure you are really part of the team, talk to the team admin.
Signed in as a team's admin and not shown as Teams?
Using a proxy can block the connection and not verify your subscription. Try signing in on another machine, and if this is the cause check the settings and make the needed changes.
Step 3
Contact support@tabnine.com
Do you have a Tabnine Personal Pro subscription?
Step 1
What email did you use to sign up & sign in?
Make sure it is your subscription's email (the one you used to purchase)
Step 2
Signed in with the subscription email and not shown as Pro?
Using a proxy can block the connection and not verify your subscription. Try signing in on another machine, and if this is the cause check the settings and make the needed changes.
Step 3
Contact support@tabnine.com