*Please send us all the possible logs
{UserName} = current user name on your machine
Engine Logs
1. Go to Tools -> Options
2. Look for Tabnine, and then set the log file path to something like:
C:\Users\{UserName}\logs\VS22.log
Set log level to - DEBUG
3. Click OK and restart your IDE. You will find the engine log + wd_log in the path that you set.
Chat Logs
1. Click on the ant symbol -> DevTools -> Console and send us the output.
Extension Logs location
Using the shortcut:
Ctrl + Alt + O (the letter O not the number 0)
Then choose Tabnine:
Please copy all the output (Crtl+A) to a text file and send it to us.