*Please send us all the possible logs
The engine logs
To get Tabnine engine Logs in Eclipse, select the Windows Tab -> and Click on Preferences.
1. Under Preferences, select Tabnine. Enter a path on ‘Log File Path’.
2. Set it to <some path to a file>.
(recommended) Set the log level to 'debug'.
3. Click Apply and Close. Restart your IDE and wait for the problem to happen.
Check the logs. Go to your folders and search using the path that you have created.
You'll find a file named log_rCURRENT in the given directory.
The Chat logs
You can view the chat console logs by following these steps: Right-click on the Chat ->Inspect->Console
The plugin logs
To get the Tabnine plugin Log file in
Windows -
C:\Users\{username}\.tabnine-logs
Mac/Linux -
~/.eclipse-logs
The Eclipse logs
Window->Show View-> Error Log:
You'll find a file named .log
Inside your
eclipse-workspace -> .metadata
For instance: